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Welcome to RxScale for Telemedicine Providers

This guide helps telemedicine providers understand and use the RxScale platform. Whether you are setting up your first integration or managing an existing one, you will find clear instructions here for every step.

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What is RxScale?

RxScale is a digital platform that manages the entire prescription workflow — from patient checkout to doctor review to pharmacy fulfillment. As a telemedicine provider, you use RxScale to power the prescription and order management behind your patient-facing services.

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What Can You Do with RxScale?

Products and SKUs

Manage your product catalog, set up SKUs, and link products to your shops.

Orders and Prescriptions

Understand how orders flow through the system from checkout to fulfillment.

Webhooks

Set up real-time notifications to stay informed about order and prescription updates.

Management API

Access your data programmatically to build custom workflows and integrations.

Wallet Passes

Create digital wallet passes for patient identity verification.

Waiting Room

Manage virtual waiting rooms for video consultations with patients.

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Getting Started

If you are new to RxScale, start with the Getting Started guide to understand the key concepts and how to set up your integration.

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Need Help?

If you have questions that are not covered in this guide, contact your RxScale account manager or reach out to our support team. You can also check the FAQ for answers to common questions.