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Tablet Wallet Pass

Tablet Wallet Pass lets a patient scan their Wallet Pass on a pharmacy tablet and continue on their own phone. The tablet never shows patient names, email addresses, phone numbers, or other contact details.

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Before you activate it

You need:
  • the Tablet Wallet Pass add-on enabled for the pharmacy;
  • at least one active patient referral link;
  • branding for the tablet screen, such as display name, optional logo, primary color, and greeting.
The activation switch stays unavailable until the pharmacy has the add-on and at least one active referral link.

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Tablet URL

After setup, open the tablet URL from the Pharmacy Portal settings page on the in-pharmacy tablet. Keep the page open in full-screen or kiosk mode. Refreshing the page always starts a new session.

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Patient flow

When the patient scans a known Wallet Pass, the tablet offers two continuation options:
  • Show QR — the patient scans a QR code with their own phone.
  • Send email — RxScale sends a secure login link to the email address already linked to the Wallet Pass.
When the pass is unknown, the tablet only offers generic shop QR links. Email continuation is not available for unknown passes.

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Privacy

Tablet screens and tablet API responses are intentionally minimal:
  • no patient names;
  • no email addresses, masked emails, or phone hints;
  • no patient IDs or Wallet Pass IDs;
  • no patient data stored in browser storage.
Do not use screenshots or browser developer tools on the tablet to identify patients. The tablet flow is designed only to start a continuation on the patient’s own device.