Listing Requests

If you stock an item that a connected shop does not yet list, you can file a listing request from the Pharmacy Portal. The shop reviews the request in its admin inbox and accepts or declines it. Accepting a request records the decision only. It does not automatically create a product listing in the shop.

Open listing requests

In the sidebar, open Listing requests. The list is scoped to the pharmacies you belong to. Use the pharmacy and shop selectors in the header, plus the status filter on the page, to narrow the table.

Create a request

Choose New request.
Select the shop (and pharmacy, if you serve more than one).
Fill in the product name and any fields the shop has configured. Typical shops ask for a PZN; that value is an extra field, not a separate top-level box.
Optional notes help the shop decide. Price indication, when shown, is entered in cents (minor units), for example 1250 for €12.50.

The form is generated from the shop’s current requirements. Required fields are marked. Empty optional extras are omitted and are not stored as blank values. A shop that has already received a pending request with the same PZN will reject a duplicate.

After you submit

The request starts as PENDING. Open it from the table to review the submitted values. While it is pending you can withdraw it. After the shop accepts, declines, or you withdraw, the status no longer changes from the pharmacy side.