Getting Started
This page walks you through logging into the Pharmacy Portal, understanding the dashboard, and finding your way around.Logging In
Open the Pharmacy Portal
Navigate to the Pharmacy Portal URL provided by your RxScale account manager.
Complete authentication
If two-factor authentication is enabled, follow the prompts to verify your identity.
If you have not received login credentials, contact your RxScale account manager to get set up.
Dashboard Overview
The dashboard gives you an at-a-glance view of your pharmacy’s activity. When you first log in, you will see:- Pending orders — Orders that are waiting for you to process.
- In-progress orders — Orders that you are currently working on.
- Recent activity — A summary of recently completed or updated orders.
Navigating the Pharmacy Portal
The Pharmacy Portal is organised around a sidebar with the following sections:| Section | What It Does |
|---|---|
| Dashboard | Your main overview showing pending orders, in-progress orders, and recent activity. |
| Prescriptions | View prescriptions associated with your pharmacy orders. |
| Inventory | Manage your product catalog, stock levels, and pricing. |
| Analytics | View reports and insights about your pharmacy’s performance. |
| API Access | Manage API keys and webhook configurations for automated integrations. |
| Settings | Configure your pharmacy profile, shipping options, and notification preferences. |
Next Steps
Now that you know your way around, learn how to:- Process orders as they come in
- Manage your stock and keep inventory up to date
- Set up shipping for your pharmacy