Managing Stock
Keeping your inventory accurate is essential for smooth order processing. This page explains how to view and update your product catalog, stock levels, and pricing in the Pharmacy Portal.
Viewing Your SKU List
The Inventory section of the Pharmacy Portal shows all products (SKUs) that are assigned to your pharmacy. For each product, you can see:
- Product name — The name of the medication or product.
- SKU — The unique identifier for the product variant.
- Current stock level — How many units you currently have available.
- Price — The current price for this product.
- Status — Whether the product is active, out of stock, or disabled.
Updating Stock Levels
To keep your inventory accurate, update your stock levels whenever your physical inventory changes. This helps prevent orders from being routed to your pharmacy for products you do not have in stock.
Navigate to Inventory
Open the Inventory section from the sidebar.
Find the product
Search for the product by name or SKU.
Update the stock level
Enter the new stock quantity. The change takes effect immediately.
If you receive a shipment of new stock, update your levels right away. This ensures that orders can be routed to your pharmacy as soon as the products are available.
Updating Prices
You can update the price of any product in your inventory. Price changes take effect immediately and will apply to new orders. Existing orders that have already been placed will not be affected by price changes.
To update a price:
- Navigate to the Inventory section.
- Find the product you want to update.
- Enter the new price.
- Save your changes.
Stock Thresholds and Notifications
RxScale can notify you when your stock levels fall below a certain threshold. This helps you reorder products before you run out.
- Low stock threshold — When your stock level drops below this number, you will receive a notification.
- Out of stock — When your stock level reaches zero, the product is marked as out of stock and orders for this product will not be routed to your pharmacy until stock is replenished.
Configure your stock thresholds in the Settings section of the Pharmacy Portal.
Tips for Inventory Management
- Update stock regularly. The more accurate your stock levels, the fewer order issues you will encounter.
- Set appropriate thresholds. Choose low-stock thresholds that give you enough time to reorder before running out.
- Review your product list periodically. Make sure all products assigned to your pharmacy are ones you actually carry. Contact the support team if you see products that should not be listed.