Getting Started
This page walks you through logging into the Doctor Portal for the first time, setting up your account, and finding your way around the dashboard.Logging In
The Doctor Portal uses Auth0 for secure authentication. To log in:Open the Doctor Portal
Navigate to the Doctor Portal URL provided by your organisation. This is typically a link shared by your administrator.
Enter your credentials
Enter the email address and password associated with your RxScale account. If your organisation uses single sign-on (SSO), you may be redirected to your organisation’s login page.
Complete two-factor authentication
If two-factor authentication is enabled for your account, follow the prompts to verify your identity.
If you have not received login credentials, contact your organisation’s administrator or your RxScale account manager.
First-Time Setup
When you log in for the first time, take a moment to:- Check your profile. Make sure your name and contact information are correct. Your name will appear on signed prescriptions.
- Review your organisation settings. Confirm that you are associated with the correct organisation. If you work with multiple organisations, you can switch between them from the dashboard.
- Familiarise yourself with the navigation. Spend a few minutes exploring the sidebar to understand where everything is.
Navigating the Dashboard
The Doctor Portal is organised around a sidebar with the following sections:| Section | What It Does |
|---|---|
| Home | Your main dashboard. Shows an overview of your pending tasks and recent activity. |
| Prescriptions | View and manage all prescriptions assigned to you or your organisation. |
| Patients | Search and view patient records, history, and details. |
| Sign Center | Sign approved prescriptions electronically using qualified electronic signatures (QES). |
| Meeting | Join video consultations with patients. |
Home
The Home screen gives you a quick snapshot of what needs your attention. You can see how many prescriptions are waiting for review and how many are ready for signing.Prescriptions
The Prescriptions section lets you browse all prescriptions. You can filter by status to find prescriptions that are waiting for review, already approved, signed, or declined.Patients
The Patients section provides a searchable list of all patients in your organisation. You can view individual patient records, including their prescription history and any tags that have been applied.Sign Center
The Sign Center is where you go to electronically sign approved prescriptions. Prescriptions that have been approved but not yet signed will appear here. You can sign them individually or in batches.Meeting
The Meeting section lets you join video consultations with patients. You can select a meeting room and connect with patients for on-demand consultations.Next Steps
Now that you know your way around, learn how to:- Review prescriptions in the Anamnesis Center
- Sign prescriptions in the Sign Center
- Manage patients and their records