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Wallet Pass at a pharmacy

Some pharmacies offer a tablet where you can scan your RxScale Wallet Pass. After scanning, you continue on your own phone using a QR code or, if available, an email link.

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What happens on the tablet

The tablet shows the pharmacy branding and asks you to scan your Wallet Pass. It does not show your name, email address, phone number, date of birth, or prescription details.

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Continuing on your phone

If your Wallet Pass is recognised, choose one of these options:
  • Show QR — scan the QR code with your phone.
  • Send email — receive a secure link at the email address already connected to your Wallet Pass.
If the Wallet Pass is not recognised, you can still open a general pharmacy or telemedicine link by scanning a QR code. Email is not offered in this case.

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Privacy

The tablet resets after use, refresh, or inactivity. It does not save your scan result, contact details, or login link in browser storage.
Always open the QR code or email link on your own phone. Ask pharmacy staff for help if the tablet does not recognise your Wallet Pass.