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Pharmacy Integration Guide

This guide walks you through the steps to integrate your pharmacy or pharmacy management system with RxScale, from receiving your API key to processing your first order.

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Step 1: Get Your API Key

Contact your RxScale account manager to receive your API credentials. You will get:
  • An API key for authentication
  • A pharmacy UID (or group-level access if you manage multiple pharmacies)
  • Access to the development environment for testing
EnvironmentBase URL
Developmenthttps://api.rxscale-dev.com
Productionhttps://api.rxscale.com
Test your key with a health check: 
curl -X GET "https://api.rxscale-dev.com/v1/external-pharmacy-api-v1/health/" \
  -H "X-API-Key: your-api-key-here"

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Step 2: Sync Your SKUs

Retrieve your pharmacy’s SKU catalog and sync it with your internal product system. 
curl -X GET "https://api.rxscale.com/v1/external-pharmacy-api-v1/pharmacy_skus/" \
  -H "X-API-Key: your-api-key-here"
For each SKU, you can:
  • Set your price (in euro cents)
  • Update stock levels to reflect your current inventory
  • Link an external ID from your pharmacy management system
curl -X PATCH "https://api.rxscale.com/v1/external-pharmacy-api-v1/pharmacy_skus/psku-abc123" \
  -H "X-API-Key: your-api-key-here" \
  -H "Content-Type: application/json" \
  -d '{
    "price": 1299,
    "stock": 100,
    "external_id": "YOUR-PMS-ID-001"
  }'
See Pharmacy SKUs for full documentation.

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Step 3: Register Webhooks

Set up webhooks so your system receives real-time notifications when new orders come in or stock levels change. 
curl -X POST "https://api.rxscale.com/v1/external-pharmacy-api-v1/webhooks/" \
  -H "X-API-Key: your-api-key-here" \
  -H "Content-Type: application/json" \
  -d '{
    "target": "https://your-pharmacy.com/webhooks/rxscale",
    "notification_type": "pharmacy_order_created"
  }'
Store the signing_secret returned in the response. You will need it to verify webhook signatures. It is only shown once.
We recommend subscribing to these event types:
Event TypeWhy
pharmacy_order_createdGet notified immediately when a new order is assigned to your pharmacy
pharmacy_order_updatedTrack status changes (e.g. cancellations)
pharmacy_sku_stock_updatedStay in sync if stock is adjusted externally
See Webhook Security for how to verify webhook signatures.

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Step 4: Process Orders

When you receive a pharmacy_order_created webhook (or poll the orders endpoint), process the order through your pharmacy workflow:

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4a. View Order Details

curl -X GET "https://api.rxscale.com/v1/external-pharmacy-api-v1/pharmacy_orders/po-abc123" \
  -H "X-API-Key: your-api-key-here"
This returns the full order including patient data, doctor data, prescription files, and line items.

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4b. Update Order Status

As you process the order, update its status: 
curl -X PATCH "https://api.rxscale.com/v1/external-pharmacy-api-v1/pharmacy_orders/po-abc123/status" \
  -H "X-API-Key: your-api-key-here" \
  -H "Content-Type: application/json" \
  -d '{"status": "processing"}'
And when shipped: 
curl -X PATCH "https://api.rxscale.com/v1/external-pharmacy-api-v1/pharmacy_orders/po-abc123/status" \
  -H "X-API-Key: your-api-key-here" \
  -H "Content-Type: application/json" \
  -d '{"status": "shipped"}'
See Order Lifecycle for the full status flow.

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Integration Checklist

  • Received API key from RxScale
  • Verified connectivity with health check endpoint
  • Tested on development environment before production
  • Fetched full SKU catalog
  • Mapped external IDs to your pharmacy management system
  • Set initial prices and stock levels
  • Scheduled regular stock sync (or use webhooks)
  • Registered webhooks for pharmacy_order_created and pharmacy_order_updated
  • Stored signing secrets securely
  • Implemented signature verification
  • Endpoint responds with 2xx within 5 seconds
  • Handling incoming orders (via webhook or polling)
  • Updating order status as you process, ship, and complete orders
  • Handling edge cases (cancellations, stock issues)