> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rxscale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help Center

> Learn how RxScale works — from orders to prescriptions to pharmacy fulfillment

# Help Center

This help center explains how RxScale works — from orders to prescriptions to pharmacy fulfillment. Whether you are a pharmacist, doctor, or admin, you will find clear explanations of statuses, processes, and features here.

## What is RxScale?

RxScale is a digital platform that connects patients, doctors, and pharmacies to manage prescriptions and medication orders. It handles the entire workflow: a patient places an order, a doctor reviews and signs the prescription, and a pharmacy fulfills it.

## Topics

<CardGroup cols={2}>
  <Card title="Order Statuses" icon="clipboard-list" href="/help-center/order-statuses">
    Understand what each order status means and how orders move through the system.
  </Card>

  <Card title="Prescription Statuses" icon="file-medical" href="/help-center/prescription-statuses">
    Learn about prescription review, approval, and signing statuses.
  </Card>

  <Card title="Pharmacy Order Statuses" icon="pills" href="/help-center/pharmacy-order-statuses">
    See what each status means from the pharmacy's perspective and what actions to take.
  </Card>

  <Card title="Fulfillment Statuses" icon="truck" href="/help-center/fulfillment-statuses">
    Track fulfillment progress from open to finished.
  </Card>

  <Card title="Prescription Signing" icon="signature" href="/help-center/signing">
    Understand how electronic prescription signing (QES) works.
  </Card>

  <Card title="Delivery Types" icon="box" href="/help-center/delivery-types">
    Learn about the different delivery options available for orders.
  </Card>

  <Card title="Wallet Passes" icon="wallet" href="/help-center/wallet-passes">
    Find out how digital wallet passes work for patient identity verification.
  </Card>

  <Card title="Notifications" icon="bell" href="/help-center/notifications">
    See what notifications are available and how to subscribe to them.
  </Card>
</CardGroup>

## Need Help?

If you cannot find the answer you are looking for, contact your RxScale account manager or reach out to our support team.