> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rxscale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Telemedicine Provider Guide

> Your guide to using RxScale as a telemedicine provider

# Welcome to RxScale for Telemedicine Providers

This guide helps telemedicine providers understand and use the RxScale platform. Whether you are setting up your first integration or managing an existing one, you will find clear instructions here for every step.

## What is RxScale?

RxScale is a digital platform that manages the entire prescription workflow -- from patient checkout to doctor review to pharmacy fulfillment. As a telemedicine provider, you use RxScale to power the prescription and order management behind your patient-facing services.

## What Can You Do with RxScale?

<CardGroup cols={2}>
  <Card title="Products and SKUs" icon="boxes-stacked" href="/for-telemedicine-providers/products-and-skus">
    Manage your product catalog, set up SKUs, and link products to your shops.
  </Card>

  <Card title="Orders and Prescriptions" icon="clipboard-list" href="/for-telemedicine-providers/orders-and-prescriptions">
    Understand how orders flow through the system from checkout to fulfillment.
  </Card>

  <Card title="Webhooks" icon="bell" href="/for-telemedicine-providers/webhooks-and-notifications">
    Set up real-time notifications to stay informed about order and prescription updates.
  </Card>

  <Card title="Management API" icon="gear" href="/for-telemedicine-providers/management-api">
    Access your data programmatically to build custom workflows and integrations.
  </Card>

  <Card title="Wallet Passes" icon="wallet" href="/for-telemedicine-providers/wallet-passes">
    Create digital wallet passes for patient identity verification.
  </Card>

  <Card title="Waiting Room" icon="users" href="/for-telemedicine-providers/waiting-room">
    Manage virtual waiting rooms for video consultations with patients.
  </Card>
</CardGroup>

## Getting Started

If you are new to RxScale, start with the [Getting Started](/for-telemedicine-providers/getting-started) guide to understand the key concepts and how to set up your integration.

## Help Center

For detailed explanations of statuses, workflows, and platform concepts, visit the [Help Center](/help-center/overview):

* [Order Statuses](/help-center/order-statuses) — What each order status means
* [Prescription Statuses](/help-center/prescription-statuses) — Review and signing workflow stages
* [Pharmacy Order Statuses](/help-center/pharmacy-order-statuses) — Pharmacy-side order tracking
* [Fulfillment Statuses](/help-center/fulfillment-statuses) — Fulfillment workflow stages
* [Signing Process](/help-center/signing) — How qualified electronic signatures work
* [Delivery Types](/help-center/delivery-types) — Available delivery options
* [Wallet Passes](/help-center/wallet-passes) — Patient identity verification
* [Notifications](/help-center/notifications) — How webhook notifications work

## Need Help?

If you have questions that are not covered in this guide, contact your RxScale account manager or reach out to our support team. You can also check the [FAQ](/for-telemedicine-providers/faq) for answers to common questions.