> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rxscale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Listing Requests

> Ask a shop to list a product your pharmacy already carries

# Listing Requests

If you stock an item that a connected shop does not yet list, you can file a
**listing request** from the Pharmacy Portal. The shop reviews the request in
its admin inbox and accepts or declines it.

Accepting a request records the decision only. It does not automatically create
a product listing in the shop.

## Open listing requests

In the sidebar, open **Listing requests**. The list is scoped to the pharmacies
you belong to. Use the pharmacy and shop selectors in the header, plus the
status filter on the page, to narrow the table.

## Create a request

1. Choose **New request**.
2. Select the shop (and pharmacy, if you serve more than one).
3. Fill in the product name and any fields the shop has configured. Typical
   shops ask for a PZN; that value is an extra field, not a separate top-level
   box.
4. Optional notes help the shop decide. Price indication, when shown, is
   entered in cents (minor units), for example `1250` for €12.50.

The form is generated from the shop's current requirements. Required fields are
marked. Empty optional extras are omitted and are not stored as blank values.

A shop that has already received a pending request with the same PZN will
reject a duplicate.

## After you submit

The request starts as **PENDING**. Open it from the table to review the
submitted values. While it is pending you can **withdraw** it. After the shop
accepts, declines, or you withdraw, the status no longer changes from the
pharmacy side.