> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rxscale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Video Meetings

> How to join video consultations with patients

# Video Meetings

The Doctor Portal includes a video meeting feature that lets you conduct consultations with patients remotely. This page explains how to join meetings and manage your availability.

## Joining a Video Meeting

When a patient is scheduled for a video consultation, you can join the meeting directly from the Doctor Portal.

<Steps>
  <Step title="Go to the Meeting section">
    Navigate to the Meeting section from the sidebar.
  </Step>

  <Step title="Select a meeting room">
    Choose the meeting room you want to join. Meeting rooms may be organised by your organisation based on specialisation or availability.
  </Step>

  <Step title="Join the consultation">
    Click to join the meeting. Your browser will request access to your camera and microphone. Allow these permissions to proceed.
  </Step>

  <Step title="Conduct the consultation">
    You are now in the video call with the patient. Conduct your consultation as you would in person.
  </Step>
</Steps>

## Meeting Room Selection

Your organisation may have multiple meeting rooms configured. Each room can serve a different purpose, such as:

* **General consultations** -- For standard patient appointments.
* **Follow-up consultations** -- For patients who need additional discussion after an initial review.
* **Specialist rooms** -- For consultations related to specific medical areas.

Check with your organisation's administrator to understand how meeting rooms are set up for your team.

## On-Demand Consultations

In addition to scheduled meetings, the Doctor Portal supports on-demand consultations. This means patients can request an immediate video call, and available doctors can pick up the consultation.

When an on-demand consultation request comes in:

1. You will see a notification in the Meeting section.
2. You can choose to accept the consultation.
3. Once accepted, the video call begins immediately.

<Tip>
  On-demand consultations work best when your organisation has clear guidelines about doctor availability and response times.
</Tip>

## Technical Requirements

For the best video consultation experience:

* Use a modern web browser (Chrome, Firefox, Edge, or Safari).
* Ensure you have a stable internet connection.
* Use a headset or earphones to reduce echo.
* Make sure your camera and microphone permissions are enabled in your browser settings.

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="What if the patient cannot connect to the video call?">
    If a patient is having trouble connecting, they can try refreshing their browser or switching to a different browser. If the issue persists, contact the support team for assistance.
  </Accordion>

  <Accordion title="Are video consultations recorded?">
    Recording policies depend on your organisation's settings and local regulations. Check with your administrator for details.
  </Accordion>

  <Accordion title="Can I conduct a consultation from my phone?">
    The Doctor Portal is optimised for desktop browsers. While it may work on mobile devices, we recommend using a desktop or laptop computer for the best experience.
  </Accordion>
</AccordionGroup>

## Related Topics

* [Getting Started](/for-doctors/getting-started) -- Learn how to navigate the Doctor Portal.