> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rxscale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Calendar Sync

> Connect your Google or Microsoft calendar so RxScale appointments appear there automatically

# Calendar Sync

Connect your personal **Google** or **Microsoft (Outlook)** calendar and RxScale will
automatically add your scheduled appointments to it — so your bookings live alongside
the rest of your day.

<Note>
  **Your patients' data stays limited.** A synced event contains a generic title
  (*"RxScale consultation"*), the appointment time, a link to your **Meetings** page
  in the Doctor Portal, and the patient-provided visit reason when one was supplied.
  Patient names and order information are not written to your external calendar.
</Note>

## Connecting a calendar

1. Open the **Meetings → Availability** page in the Doctor Portal.
2. In the **Calendars** section, click **Connect** next to Google or Microsoft.
3. Sign in to your calendar provider and grant access when prompted.
4. You are returned to RxScale; the calendar now shows as **Connected**.

<Note>
  **Where Google appointments appear.** For Google, RxScale creates a dedicated
  calendar called **"RxScale Appointments"** in your account and adds your bookings
  there (rather than to your primary calendar). It still shows alongside your other
  events in Google Calendar, and you can hide or recolour it like any other calendar.
  Microsoft (Outlook) appointments are added to your primary calendar.
</Note>

After connecting, use **Sync meetings** on the calendar to add your existing
upcoming confirmed appointments. New bookings are added automatically from then on;
this button is only needed to backfill appointments confirmed before you connected.
You can press it again any time — it never duplicates events.

You can connect **both** a Google and a Microsoft calendar at the same time — each
appointment is added to every connected calendar.

## What gets synced

| When                            | What happens on your calendar      |
| ------------------------------- | ---------------------------------- |
| An appointment is **confirmed** | A new event is created             |
| An appointment is **rebooked**  | The event is moved to the new time |
| An appointment is **cancelled** | The event is removed               |

Only confirmed appointments are synced — pending holds are not.

## Disconnecting

Click **Disconnect** next to a connected provider. RxScale revokes its access,
removes any **upcoming** RxScale events it created from that calendar (past
appointments are left as a record), and stops syncing.

<Note>
  If a connection shows **Reconnect needed**, your provider's access expired or was
  revoked (for example, you changed your password). Syncing is paused — and the
  **Sync meetings** button is hidden — until you click **Reconnect** to restore access.
</Note>